Property maintenance

What does this service include?

Maintenance aimed at non-resident owners — people who have a second home or holiday rental on the Costa del Sol and aren’t here all year. We do periodic visits, carry out small repairs, attend to faults without you needing to fly out, and leave the home ready for tenants or for your return.

Typical services:

• Periodic inspection visits (monthly or quarterly): leak checks, blinds, alarm, appliances, ventilation, garden
• 24/7 fault attention coordinating trades (plumber, electrician, locksmith) with payment in your name and invoicing
• Season open and close: starting and stopping appliances, emptying the fridge, shutting off mains water, AC service, pool cleaning
• Small repairs: bulb replacement, hinge adjustments, kitchen/ bathroom silicone, AC filter changes, cistern adjustments
• Tenant / key reception: handover and collection, photographic inventory, deposit, meter readings
• Deep cleaning and linen service (subcontracted but coordinated by us)
• Touch-up painting between tenants (walls with marks)
• Pool and garden maintenance (subcontracted to specialists, coordinated by us)
• Grant and certificate management (energy certificate, ITE, Cédula de Habitabilidad — habitation certificate)
• Coordination with the community administrator

We work in Spanish and English, with a dedicated English-speaking project manager assigned to each property. The vast majority of clients are British, German, Dutch and Nordic owners with seasonal homes — the service is built around that profile. What you pay for is clear English communication, detailed photographic reports, and a response when your Spanish neighbour can’t give you one.

How does it work?

Two formats:

1. Monthly maintenance contract. Fixed fee, includes periodic visits, phone/WhatsApp attention in English, fault management and assigned bilingual project manager. Repairs are invoiced separately at the agreed rate. Typical plan:

• Basic (quarterly visit, WhatsApp attention in English): €150–220/month
• Standard (monthly visit, 24/7 attention, tenant and supplier management): €250–400/month
• Premium (weekly or fortnightly visit, full property management, several visits a week for a villa with garden): €450–900/month

2. One-off interventions. No contract. You call us when you need something, we quote and execute. Good option if you come for several months a year and only need occasional help.

How much does it cost?

Typical one-off jobs 2026 (no maintenance contract):

• One-off inspection with English photographic report: €200 – €380
• Season open/close (home up to 100 m²): €300 – €550
• One-off fault coordination without presence (includes English client communication): €120 – €220 (plus trade cost)
• Bulb changes, minor adjustments, silicone (half day): €220 – €380
• Touch-up painting (1 day, one room): €450 – €700
• Deep clean + linen + check-in (60 m² holiday let): €220 – €380
• Full project management for one-off project (renovation, major repair): 12–18% of project cost

What we DO NOT do:

• We don’t rent out your property (that’s a holiday let agency — you have Airbnb, Booking, local agencies)
• We don’t collect tenant income for you (tax adviser)
• We don’t process the initial tourist licence (gestoría)

How do we work?

1. Free initial meeting. We see the property, discuss needs, we recommend a format (contract vs. one-off).
2. Initial inventory. Detailed photos of current state, meter readings, key set handed over with receipt.
3. Operations. You notify us by WhatsApp/email of any need. We send a photographic report and detailed invoice for each intervention.
4. Communication. Replies to messages within 4 working hours. Emergencies (leak, theft, no power) attended 24/7 with justified out-of-hours surcharge.

Frequently asked questions

I’m far from the country, how do I give you the keys? Outdoor key safe, or coordination with your neighbour / administrator / Airbnb co-host. We have clients in England, Germany, Norway — remote coordination is standard.

Do you handle the garden and pool? We coordinate specialists. Pool maintenance is €80–150/month with chemicals included. Small garden is €60–120 per fortnightly visit. We invoice you at net cost without margin, or we put you direct with the specialist — whichever you prefer.

How do you charge me if I’m out of the country? Monthly SEPA transfer or Stripe card — whichever you prefer. Invoices with correct NIE/NIF for deduction if the home is let and declared.

What happens if there’s a serious fault and you can’t reach me? The contract defines an autonomous-action limit (typically €300–500). Up to that amount, we intervene without waiting for authorisation to prevent further damage (shut off a leak, etc.) and inform you afterwards with photo and invoice.

Do you work with estate agencies? Yes, we’re a maintenance provider for several Marbella and Estepona holiday letting agencies. If your agency asks for maintenance coordination, we can integrate directly with them.