Privacy Policy
How we protect and handle your personal information
Last updated: December 2024
Information We Collect
- Personal information you provide when requesting quotes or contacting us (name, email, phone number, address)
- Project details and specifications you share with us
- Communication records when you contact us via phone, email, or WhatsApp
- Website usage data and analytics to improve our services
- Cookies and similar technologies for website functionality
How We Use Your Information
- To provide renovation quotes and project consultations
- To communicate about your project and provide customer service
- To schedule appointments and site visits
- To send project updates and completion notifications
- To improve our services and website functionality
- To comply with legal obligations and business records
Information Sharing
- We do not sell or rent your personal information to third parties
- We may share information with trusted contractors working on your project
- We may share information with suppliers when ordering materials for your project
- We may disclose information if required by law or legal process
- We use secure payment processors for handling transactions
Data Security
- We implement appropriate technical and organizational security measures
- Your personal information is stored on secure servers
- We use encryption for sensitive data transmission
- Access to your information is limited to authorized personnel only
- We regularly review and update our security practices
Your Rights
Under GDPR and Spanish data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability for information you provided to us
Contact Us
If you have questions about this privacy policy or want to exercise your rights, contact us: